Thank you for visiting my page! I am a little ball of sunshine donning many hats, researcher (publications and blog), designer (check out my Behance), teacher (as I learn, I dispense knowledge).
My goal this year is to publish in short info-graphs. comics, maybe animations.
Experience
B.Sc. Computer Science
Egerton University 2009
KCB 2010-2011
Sales
Bank Sales
CBA 2012
Research Student
M.Sc. Computer Science, University of KwaZulu- Natal 2013 - 2014
Research Manager
Safaricom Alpha 2019
Senior UX Researcher
Freelance Researcher
Aug 2019 - Present
iHub Limited 2015- 2018
Methodology
Case studies
The study sought to understand how ICT tools have facilitated a two-way interaction between government and citizens towards effective public service delivery, tracking corruption, rights/access to information, as well as increasing transparency and accountability.
Why are government platforms so hard? This research sought to understand key challenges on government platforms and explore various solutions that address these challenges and eventually demonstrate to the government agencies that citizens will be responsive when they have a good user experience with useful platform.